Ratings and benchmarks

Profit & loss account

Consolidated statement of cashflow

Consolidated statement of cashflow

Breaches of Customer Privacy: Complaints

Having a talented, qualified and vital workforce is key for a.s.r. in achieving its business objectives. a.s.r. is committed to attracting, retaining and inspiring the most suitable employees, by offering ample training and development opportunities and facilitating a sound work/life balance.
a.s.r. is committed to an inclusive culture. Not only is employee competence essential to a.s.r.'s succes, but also their differentiation from each other. Different views, cultures, knowledge and experiences contribute to realising a.s.r.’s objectives. All are positively used and deployed in innovative solutions for our customers.

The Emerging Risks reports contains the a.s.r. emerging risks for 2023 which are derived from the outcome of the strategic risk analysis 2023. The full outcome of the strategic risk analysis 2023 will be published in the Annual Report 2023.

The target for 2022 for total waste dispose in metric tonnes is 125.

'Climate change and energy transition' is one of the three core themes within a.s.r.'s sustainability policy. In this climate report, a.s.r. discloses its policy, objectives, activities, performance and its climate risks. In addition, the report provides a clear picture of how a.s.r. is committed to combatting climate change, by reducing CO2 emissions, by helping its customers to protect themselves against climate related risks and by promoting the energy transition.

* Please note that the location based CO2 emissions are not in scope of the KPMG review. Please refer to page 317 of the a.s.r. Annual Report 2022 for the market based CO2 emissions, which have been in scope of the KPMG review. 

a.s.r. has a CISO (Chief Information Security Officer) who is also the secretary of the Non-Financial Risk Committee, member of the IT Committee, member of the Steering Group Information Security, member of the Steering Group Security Improvement Programme.

The CISO reports to the Manager Non-Financial Risks, who reports to the Director of Group Risk Management, who reports to the CEO. As being the secretary of the Non-Financial Risk Committee the CISO also reports directly to the COO/CTO who is the Chair of this Committee.

For more information on the risk structure at a.s.r., please refer to the ESG presentation/sustainable value creation presentation, slide 24 and the annual report 2022 pages 228-233.